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Privacy Policy

At Creation Covers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).

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📌 Information We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Payment Details: Billing information and payment history.

  • Account Information: Username, password, and order history.

  • Technical Data: IP address, browser type, and device information.

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🎯 How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your orders and promotions.

  • To improve our products and services.

  • To comply with legal obligations.

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⚖️ Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Contractual Necessity: To fulfill our contract with you.

  • Legal Obligation: To comply with legal requirements.

  • Legitimate Interests: To improve our services and customer experience.

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🔄 Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners who assist us in operating our business, such as:

  • Payment processors

  • Delivery services

  • IT service providers

These third parties are required to keep your information confidential and use it only for the services they provide to us.

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🗄️ Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

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🔐 Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

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🧾 Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to certain conditions.

  • Restriction: Request restriction of processing your data.

  • Portability: Request transfer of your data to another service provider.

  • Objection: Object to processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at info@creationcovers.co.uk

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📍 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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