Shipping & Delivery
Creation Covers aims to provide you with a seamless shopping experience by offering clear and transparent delivery options. Below, you'll find all the details about our shipping policies.
📦 Delivery Options & Costs
We offer a range of delivery methods to suit your needs:
Delivery Option Estimated Delivery Time Cost
Standard Delivery 3–5 working days £3.99
Free Standard Delivery 3–5 working days Free on rope orders over £50
Please note: Working days are Monday to Friday, excluding public holidays.
🕒 Order Processing Times
Order Cut-off Time: Orders placed before 1:00 PM (GMT) will be processed the same day. Orders placed after this time will be processed the next working day.
Processing Time: Orders typically ship within 3 business days. Custom or personalised items may require additional processing time, which will be indicated during checkout.
🌍 Delivery Areas
We currently deliver to all UK addresses, including Northern Ireland and the Channel Islands. Unfortunately, we do not offer delivery to the Isle of Man or international destinations at this time.
📦 Tracking Your Order
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel.
⚠️ Potential Delivery Delays
While we strive to meet our delivery estimates, please be aware that external factors such as extreme weather conditions, public holidays, or courier delays may affect delivery times. We will notify you promptly if there are any significant delays with your order.
🔄 Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our Returns & Refunds Policy for detailed instructions.
📞 Customer Support
If you have any questions or need assistance with your order, please don't hesitate to contact our team at info@creationcovers.co.uk or call us at 07910291507. We're here to help!